Terms and Conditions

By accessing, browsing or using the Codat.pro platform (hereinafter the "Platform", the "Service" or the "Site"), including by accessing any functionality, content, information, services or applications available through the Platform, you agree to comply with and be bound by these Terms and Conditions of Use (hereinafter the "Terms").

These Terms constitute a legal agreement between you (hereinafter the "User", "You") and Codat.pro (hereinafter the "Company", "We", "Our Service" or "Codat.pro").

If you do not agree with any part of these Terms, please do not access or use the Platform. Continued use of the Platform after these Terms are amended constitutes acceptance of the changes.

Minimum age: To use the Platform, you must be at least 18 years old or have the legal capacity to enter into this agreement in your jurisdiction.

Core services: Codat.pro provides IMEI verification services for mobile devices, including phones, tablets and other connected devices. Our service allows users to check detailed information about devices based on the IMEI code (International Mobile Equipment Identity).

Information provided: Our service may provide, without limitation: warranty status, carrier blacklist status, ownership history, lock status, information about model and manufacturer, manufacturing date, activation status, and other relevant information available in public and private databases.

Service limitations: The information provided is based on data available at the time of verification and may be incomplete, inaccurate or outdated. We do not guarantee the accuracy, completeness or timeliness of the information provided.

Changes to the service: We reserve the right to modify, suspend or discontinue any aspect of the service, including its features, content or availability, at any time, with or without prior notice.

Third-party integrations: Our service uses external APIs and third-party services to provide information about devices. These integrations include, without limitation: public manufacturer databases, warranty verification services, carrier blacklist systems, and other authorized data sources.

Limitations of third-party services: We do not control, guarantee or assume responsibility for: the continuity of external API services, the accuracy of data provided by third parties, the availability of third-party services, changes to external APIs, or access restrictions imposed by third-party providers.

Downtime and unavailability: Third-party services may experience interruptions, delays or temporary unavailability without prior notice. These issues may affect the availability or quality of our service, and we cannot be held responsible for them.

Changes to external APIs: Third-party providers may modify, suspend or discontinue their APIs at any time, which may affect the functionality of our service. We assume no responsibility for these changes or their impact on our services.

Rate limits and restrictions: Third-party services may impose rate limits, access restrictions or other technical limitations that may affect the performance of our service. These limitations are outside our control and we assume no responsibility for their impact.

Permitted use: Use the service only for lawful, ethical purposes and in accordance with all applicable laws and regulations. The service is intended for verifying devices that belong to you or for which you have the owner's explicit authorization.

Prohibited use: It is strictly forbidden to use the service for:

• Accessing information about devices that do not belong to you without the owner's explicit authorization
• Illegal or fraudulent activities, or activities that infringe the rights of third parties
• Circumventing security or protection systems
• Automated or bulk use of the service without our authorization
• Transmitting malware, viruses or malicious code
• Infringing intellectual property rights
• Activities that may harm our reputation or operations

User responsibility: You are responsible for all activity that takes place under your account and for maintaining the confidentiality of your authentication information.

Service level (SLA): We strive to keep the service available 24/7, but we do not guarantee 100% uptime. We make reasonable efforts to keep the service active and functional, but we assume no responsibility for interruptions caused by external factors.

Planned interruptions: For scheduled maintenance or major updates, we will notify users at least 24 hours in advance, whenever possible. Emergency interruptions may occur without prior notice.

Unplanned interruptions: We assume no responsibility for interruptions caused by: internet infrastructure problems, DDoS attacks, third-party service issues, natural disasters, or other force majeure events.

Limited warranties: We do not offer warranties of uptime, performance or continuous availability. The service is provided "as is" and users accept the risks associated with using an online service.

Compensation for interruptions: In the event of significant interruptions caused by our internal issues, we reserve the right to offer compensatory credits, but we are not obligated to do so and we do not guarantee compensation for all types of interruptions.

Fees and payments: Our services are offered on a prepaid basis. All prices are expressed in Romanian lei (RON) and include applicable VAT. Prices may be changed at any time, with at least 30 days' prior notice.

Accepted payment methods: We accept payments by bank card, bank transfer, and other electronic payment methods available on the platform. All transactions are processed securely through certified payment processors.

Return of credits: If technical issues arise during payment processing, or if the service cannot be completed for reasons beyond your control, the credits used will be automatically returned to your account within a maximum of 24 hours.

Refund policy: If payment is processed successfully but the service cannot be delivered due to technical issues or errors in our system, you will receive a full refund or the credits will be returned to your account. Refunds are processed within 5-10 business days.

Invoicing: Invoices are issued automatically after payment is processed and are available in your account. For invoices with VAT, please provide us with your complete tax details.

Contact for payment issues: For any issue related to payments, billing or the return of credits, please contact us immediately through the contact page. We respond to all requests within a maximum of 24 hours.

Primary currency: Our services are priced and invoiced primarily in Romanian lei (RON). All prices displayed on the platform are expressed in RON and include applicable VAT under Romanian law.

Payments in other currencies: If we accept payments in currencies other than RON, the exchange rate applied will be the one set by the payment processor at the time of the transaction. We do not guarantee specific exchange rates and assume no responsibility for exchange rate fluctuations between the time the price is displayed and the time the payment is processed.

Exchange rate fluctuations: Currency exchange rates may fluctuate in real time. Differences between the exchange rate at the start of the transaction and at the time it is completed may result in variations in the final amount paid. Such variations do not constitute billing errors and we assume no responsibility for them.

Refunds in other currencies: For refunds of payments made in currencies other than RON, the amount returned will be calculated at the exchange rate applicable at the time of the refund, not the original transaction rate. Exchange rate differences may result in refund amounts that differ slightly from the amount originally paid.

Exchange fees and charges: Any fees, charges or additional costs associated with currency exchange are borne by the user and are not included in the prices displayed on the platform. These costs are determined by the payment processor or the user's bank.

Rate transparency: Whenever possible, we will display the exchange rates applicable to accepted currencies. However, final rates may differ from those displayed due to real-time fluctuations and payment processor policies.

User responsibility: Users are responsible for checking current exchange rates before making payments in currencies other than RON and for understanding that exchange rate fluctuations may affect the final amount paid or refunded.

General disclaimer: The service is provided "as is" and "as available". We make no warranties, express or implied, regarding the accuracy, completeness, timeliness, reliability or suitability of the information provided through our service.

Limitation of liability: Codat.pro cannot be held liable for any direct, indirect, incidental, special, consequential or punitive damages arising from or related to the use of our service, including, without limitation: loss of profits, loss of data, business interruption, or any other commercial damages.

Specific exclusions for damages: We assume no responsibility for: reputational or image damages, large or consequential business losses, legal or attorney costs, damages resulting from business decisions made based on the information provided, loss of business opportunities, or damages caused by improper use of the service.

Maximum liability: In no event shall our total liability exceed the amount you paid for the service that caused the damages in the preceding 12 months.

Third-party information: The information provided through our service comes from third-party sources and we do not control or guarantee it. We are not responsible for the accuracy, completeness or timeliness of this information.

User responsibility: Users are responsible for verifying and validating the information obtained through our service before making important decisions. We assume no responsibility for decisions made solely on the basis of the information provided through our service.

Rate limiting and access restrictions: We implement rate limiting to prevent abusive use of the service. Users may be limited to a specific number of requests per minute, hour or day, depending on account type and prior usage.

Usage monitoring: We continuously monitor use of the service to detect suspicious activity, unauthorized automated use, or attempted abuse. We reserve the right to temporarily or permanently block accounts that violate these policies.

Automated use: Automated use of the service (bots, scripts, or other forms of automation) is strictly prohibited without our express written authorization. Violation of this policy will result in immediate suspension of access.

Protection against attacks: We implement security measures to prevent DDoS attacks, password-cracking attempts, and other forms of cyberattacks. We reserve the right to block IP addresses or accounts that exhibit suspicious behavior.

Right of suspension: We reserve the right to suspend or block access to the service for any user who violates these security policies, without prior notice and without any obligation to provide detailed explanations.

Account recovery: In the event of a block, users may request a review of the decision by contacting our support team. Blocking decisions are made based on the severity of the violation and the user's history.

GDPR compliance: We protect the confidentiality and security of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian law. For detailed information about data processing, please see our Privacy Policy.

Data collected: We collect and process only the personal data necessary to provide the service, including: contact information, payment details, IMEI codes entered, and service usage data.

Data security: We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction. IMEI codes entered are processed securely and are not shared with third parties without your consent.

Your rights: You have the right to access, rectify, erase, port, restrict the processing of, and object to the processing of your personal data. To exercise these rights, please contact us through the contact page.

Data retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Right to amend: We reserve the right to modify, update or replace these Terms at any time, with or without prior notice. Changes will take effect immediately upon publication of the updated version on the Platform.

Notification of changes: For substantial changes, we will notify you by email or through a notification on the Platform at least 30 days before the changes take effect. Minor changes will be communicated by updating this page.

Definition of substantial changes: We consider substantial changes to include: changes in prices or fees, changes to the return policy, changes to liability limitations, changes to user rights, or other changes that significantly affect the contractual relationship.

Definition of minor changes: We consider minor changes to include: clarifying updates, formatting changes, additions of explanatory information, corrections of typographical errors, or other changes that do not substantially affect the rights or obligations of the parties.

Notification methods: Notifications will be made by: email to the contact address provided, notification in the user's account, banner on the Platform, or other electronic communication methods. It is the user's responsibility to keep their contact details up to date.

Acceptance of changes: Continued use of the service after changes constitutes acceptance of the new Terms. If you do not agree with the changes, you must stop using the service and delete your account.

Previous versions: Previous versions of these Terms will remain available in our archive for reference. The date of the last modification is indicated at the end of this document.

Ownership of the platform: All intellectual property rights in the Platform, including its design, content, software, trademarks, and other elements, belong exclusively to Codat.pro or our licensors.

Use of content: You are not entitled to reproduce, distribute, modify or create derivative works based on the Platform's content without our express written authorization.

User content: By uploading or transmitting content to the Platform, you grant Codat.pro a non-exclusive, royalty-free, transferable and sublicensable license to use that content in connection with the service.

Right of suspension: We reserve the right to suspend or terminate your access to the service, with or without prior notice, if you violate these Terms or if we consider that your use of the service may harm the Platform or other users.

Termination by the user: You may stop using the service at any time by deleting your account or by ceasing to access the Platform.

Effects of termination: Upon termination of the service, all your rights to use the Platform will cease immediately, but the provisions of these Terms which, by their nature, should survive termination, will continue to apply.

Governing law: These Terms are governed by and construed in accordance with the laws of Romania, without regard to conflict of law principles.

Jurisdiction: Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Romania.

Dispute resolution: We encourage the amicable resolution of disputes through direct negotiation. If an amicable solution cannot be reached, disputes will be resolved through mediation or arbitration proceedings, in accordance with Romanian law.

Mediation procedure: Before resorting to the courts, the parties agree to participate in a mediation procedure. Mediation will be conducted by a mediator authorized by the Romanian Chamber of Commerce and Industry or a similar recognized institution. The mediation procedure will last a maximum of 30 days from the appointment of the mediator.

Arbitration: If mediation is unsuccessful, disputes may be resolved through arbitration under the Arbitration Rules of the Romanian Chamber of Commerce and Industry. Arbitration will take place in Bucharest, in the Romanian language, and will be conducted by a single arbitrator or an arbitral tribunal, depending on the requirements of the dispute.

Costs of alternative procedures: The costs of mediation and arbitration will be borne equally by the parties, except where the final decision provides otherwise. Each party will bear its own legal and representation costs.

Enforcement of decisions: Mediation and arbitration decisions will be binding on the parties and may be enforced through the competent courts of Romania, in accordance with applicable law.

Entire agreement: These Terms constitute the entire agreement between you and Codat.pro regarding use of the service and supersede all prior agreements.

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver: No waiver of any provision of these Terms shall be considered a further waiver of the same provision or of any other provision.

Force majeure: We shall not be liable for delays or failure to perform our obligations caused by events beyond our reasonable control, including, without limitation: natural disasters (earthquakes, floods, fires), wars, armed conflicts, terrorism, large-scale cyberattacks, pandemics, national or international network outages, internet service interruptions, government blockades, economic sanctions, or other extraordinary events that cannot be foreseen or controlled.

Notification of force majeure events: In the event of a force majeure event, we will notify you as soon as possible about its impact on our services and the measures we are taking to minimize its effects.

Duration of force majeure events: Our obligations will be suspended for the duration of the force majeure event. If the event persists for more than 30 days, we reserve the right to terminate the agreement with 7 days' notice.

Security measures: We implement advanced technical and organizational security measures to protect your data, including SSL/TLS encryption, multi-factor authentication, continuous security monitoring and regular security audits.

Protection against unauthorized access: We use firewalls, intrusion detection systems, and other security technologies to prevent unauthorized access to our systems and user data.

Backup and recovery: We perform regular data backups and have recovery procedures in place in case of accidental loss or cyberattacks.

Breach notification: In the event of a data security breach, we will notify you within 72 hours, in accordance with GDPR requirements.

ANPC compliance: Our services are provided in accordance with Romanian consumer protection legislation and the regulations of the National Authority for Consumer Protection (ANPC).

Licenses and authorizations: We hold all licenses, authorizations and approvals necessary to provide our services in Romania and the European Union.

Tax compliance: We comply with all applicable tax and reporting obligations under Romanian and European law.

Audits and inspections: We are subject to regular audits by the competent authorities and comply with all applicable compliance requirements.

Service quality: We are committed to providing high quality IMEI verification services, based on the most up-to-date databases available. We make continuous efforts to improve the accuracy and speed of the service.

Professional insurance: We reserve the right to obtain professional civil liability insurance depending on the development of our business. Information about our current insurance coverage may be requested through the contact page.

Limitation of liability: Our liability is limited in accordance with the provisions of Section 8 of these Terms. We do not guarantee specific results and assume no responsibility for decisions made solely on the basis of the information provided.

Refunds: Any refunds are processed in accordance with the Refund Policy available on the platform, within the timeframes and conditions set out by applicable Romanian and European law.

Fraud detection: We implement advanced fraud detection and transaction monitoring systems to prevent abusive use of our services.

Identity verification: We reserve the right to request identity verification and identification documents to prevent fraud and ensure compliance with anti-money laundering regulations.

Reporting suspicious activity: We cooperate with the competent authorities in reporting suspicious activity and comply with all reporting requirements under applicable law.

Penalties for fraud: Fraudulent use of our services will result in the immediate suspension of the account and a report to the competent authorities.

Accuracy of information: Although we strive to provide accurate and up-to-date information, we do not guarantee the complete accuracy of all information provided through our service, as it originates from third-party sources.

User responsibility: Users are responsible for verifying and validating the information obtained through our service before making important decisions based on that information.

Service limitations: Our service is intended for general information only and does not replace specialized professional advice in fields such as law, finance or technology.

Updating information: Information may be updated periodically, but we do not guarantee that all information is always up to date with the latest changes in the source databases.

Use of cookies: Our Platform uses cookies and similar technologies to improve the user experience, analyze traffic and personalize content. Full details are available in our Cookie Policy.

User consent: The use of non-essential cookies requires your consent, which may be withdrawn at any time through your browser settings.

Tracking technologies: We use tracking technologies to analyze user behavior and improve our services, in compliance with all GDPR requirements.

Control options: Users can control the use of cookies through their browser settings and through the preferences panel available on the Platform.

Right to complain: Under Romanian consumer protection law, you have the right to file complaints about our services. We are committed to treating all complaints seriously and providing appropriate solutions.

Ways to file a complaint: You may file complaints by: email to our official contact address, the contact form on the Platform, phone at our support number, or by registered letter to our registered office address.

Mandatory information in a complaint: The complaint must contain: full name, contact address, a detailed description of the problem, the date the problem occurred, and the desired resolution. Anonymous complaints will not be processed.

Response timeframes: We are committed to responding to complaints within a maximum of 15 business days of receiving them. For complex complaints, the timeframe may be extended by up to an additional 15 business days, with prior notice.

Resolution procedure: We review each complaint individually and offer tailored solutions, including: fixing the problem, refunding amounts paid, offering compensatory services, or detailed explanations where the complaint is not well founded.

Right of appeal: If you are not satisfied with our response, you have the right to file a complaint with the National Authority for Consumer Protection (ANPC) or to bring the matter before the competent courts.

Dispute mediation: We encourage the amicable resolution of disputes through mediation procedures. If necessary, we may use the services of an authorized mediator to resolve conflicts.

Record retention: We keep complete records of all complaints and responses provided for a period of at least 3 years, as required by law.

General contact: For any questions, clarifications or issues regarding these Terms and Conditions, please contact us through the contact page available on the Platform or at the email address provided on our website.

Technical support: For technical issues or questions about using the service, please use the support system available on the Platform.

Response time: We are committed to responding to all requests within a maximum of 24 hours on business days.

Language of communication: Official communication will be conducted in Romanian, although we also accept communication in English for international users.

Business hours: Support is available Monday through Friday, between 09:00-18:00 (Romanian time), except on public holidays.

Contact for complaints: To file a complaint, please use the dedicated complaints channel available on the Platform or contact us directly at the email address for complaints.